Frequently Asked Questions

MOQs vary by product: stocked designs typically start at 500–1,500 pcs, while new custom tooling projects start at around 1,000–3,000 pcs depending on mold cost and material. We share clear MOQ tables with every quote.

Yes. We offer full OEM service — your logo, packaging, colors and specifications on our manufacturing line. ODM is also available: we can design and develop new products for you based on market needs.

We regularly certify to CE (EN71), ASTM F963, CPSIA, GB 6675, REACH and RoHS. Our factory holds ISO 9001 and BSCI, and our QC lab performs in-house pre-compliance testing before shipment.

Stocked designs ship in about 30 days. Products with new tooling typically take 60–90 days, including sampling and approval. During Q3–Q4 peaks we recommend ordering 30–45 days earlier.

Yes. Our in-house design team creates window boxes, display-ready cartons, blister cards and eco-packaging. We provide mockups before tooling and can iterate with you until the design is retail-ready.

Absolutely. We welcome factory audits in person and offer live video walkthroughs for remote buyers. Book a visit through our contact page and we'll arrange transport, itinerary and a QC demonstration.

We provide a production warranty on all items and stand behind inspection results. If any quality issue is confirmed within the warranty period, we replace the affected goods.

We ship by sea, air or rail FOB, CIF or DDP depending on your preference. We handle export documents, certificates of origin, inspection reports and customs-clearance paperwork.